Multicultural Community Services (MCS) of the Pioneer Valley
General Info
Program Name
Individual Supports
Agency Office
1000 Wilbraham Road
Springfield, MA 01109
Phone
413-782-2500
Program Type
Residential
Business Filing Type
Corporation
Organizational Type
Non-Profit
Hours of Operation
Monday – Friday 9am – 5pm
Accessibility Features
Accessible Parking, Accessible Restrooms, Free Transport
Contact
Brenda Norton
Email
Services
Case Management, Day Activity, Disability Awareness, Door to Door-Lift, Horseback Riding, Relationship/Friendship Support, Self-Advocacy – Life Skills, Self-Advocacy – Recreation and Leisure, Skills Training, Socialization Activities
Populations Served
Developmental Disability, Elderly Person with disabilities, Intellectual Disabilities, Learning Disabilities
Eligibility Requirements
DDS
Narrative
Staff may work with people on a variety of life skills such as:
- money management (banking, bill paying, budgeting);
- shopping (groceries, personal);
- help with organizing their living setting, housekeeping;
- sorting through mail, ensuring that their rent is paid on time;
- help with accessing generic resources (Section 8 housing, SNAP benefits, MassHealth);
- help with medical appointments;
- recreation & community integration
Personal Care Assistance (PCA support) – people may need help with hiring their PCA workers, submitting their PCA’s timesheets, or filling out other paperwork.
Licensure
Client Information
Staff to Client Ratios
clients to every staff person
Age Range of Clients
years to years
Towns Served
Record last updated on 30/06/2025