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Bay Cove Human Services Inc.

General Info

Program Name
Medically Complex Residential Services
Agency Office
66 Canal Street
Boston, MA 02114
Phone
617-371-3000
Program Type
Residentialprogram types definition
Business Filing Type
Corporation
Organizational Type
Non-Profit
Accessibility Features
Wheelchair Ramps, Accessible Parking, Accessible Restrooms, Near Public Transportation, Able to serve clients in their wheelchair , Medical Needs, Services at Home
Contact
Mary Jo Cooper
Services
Case Management, Group Homes, Nursing, Occupational Therapy, Physical Therapy, Relationship/Friendship Support, Socialization Activities, Speech Therapy
Populations Served
Developmental Disability, Dual Diagnosis – ID/MI, Intellectual Disabilities, Physical Disabilities
Eligibility Requirements
DDS eligibility

Narrative

Bay Cove has extended its continuum of care by providing specialized residential homes with 24-hour on-site nursing staff for people with complex medical needs and physical disabilities.

People who have significant and pervasive medical challenges related to their disability require residences which are fully handicapped accessible. These buildings are often equipped with ramps, fire doors, and sprinkler systems:

  • sufficient space for durable equipment such as Hoyer lifts and track lift systems
  • whirlpool tubs, accommodation for multiple wheelchairs or walkers
  • ample space for assistance by as many as two staff in bedrooms and common areas; expanded laundry facilities
  • adequate storage for medical equipment and supplies

The 24-hour staffing includes skilled nurses who specialize in the medically intensive care of this population. Staff have been provided training in administration of Gastrostomy Tube (g-tube) and Jejunostomy Tube (j-tube) procedures, on-site diabetic management, administration of insulin, and managing 1,500 doses of medication daily.

In addition, a core of adjunct providers who are trained in these clients’ complex needs— including doctors, physical and occupational therapists (PT & OT), and speech/swallow specialists—are available to come to these Bay Cove homes on a regular basis and as needed in emergencies.

Admissions Process

Admission to these programs is limited to referrals made by the DDS Metro Boston Area Office of the Massachusetts Department of Developmental Services. People must also qualify for housing support funding in order to meet rental costs.

Licensure

Client Information

Staff to Client Ratios
3 clients to every 1 staff person
Age Range of Clients
22 years to 99 years

Towns Served

Record last updated on 15/04/2025

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