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Waystone Health & Human Services (Fidelity House Inc.)

General Info

Program Name
Individual Support Services
Agency Office
439 South Union Street Suite 401
Lawrence, MA 01843
Phone
978-685-9471
Program Type
Supportprogram types definition
Business Filing Type
Corporation
Organizational Type
Non-Profit
Transportation options
Agency vehicles are available at each of our Community Residences to transport the people we serve.
Hours of Operation
The Community Residences are individuals’ homes. They are open 24 hours/365 days per year
Accessibility Features
Near Public Transportation, Medical Needs, Free Transport, Services at Home
Services
Cooperative Apartments, Domestic Violence, Domestic Violence Counseling, Group Homes
Populations Served
Brain/Head Injury, Cerebral Palsy, Depression, Developmental Disability, Diabetes, Dual Diagnosis – ID/MI, Elderly Person with disabilities, Intellectual Disabilities, Learning Disabilities, Post Traumatic Stress Disorder
Eligibility Requirements
DDS clients, etc.

Narrative

For adults with disabilities who can live in an apartment on their own, with a roommate, with a spouse or with children, the Individual Support Services program provides support and an emergency on-call system. Services are based on individual needs and preferences and may include transportation to medical appointments; nursing; assistance with grocery shopping; and socialization. The case managers also work one-to-one teaching personal safety, money management, menu planning and other skills.

Cooperative apartments have 1-2 adults in scattered sites in Greater Lawrence & Haverhill. Individuals receive 15 or more hours of staff support per week. Staff are available on-call 24 hrs/day and provide 1:1 training in community living, parenting, housekeeping skills, medical and behavioral issues. DDS Funded.

Notes

Staff to client ratio: Varies from 1:1, 2:4 to 3:8 based on the needs of the individuals served.
Residences are located in the Greater Merrimack Valley, clients are accepted from Massachusetts.

Licensure

Audits, Reports and Investigations

Resource Type 
Performed By 
Realease Date 
Document Title
Provider Report 
Department of Developmental Services/ Office of Quality Enhancement 
2014-06-03 
Survey and Certification Final Report

Client Information

Staff to Client Ratios
4 clients to every 1 staff person
Age Range of Clients
31 years to 81 years
Number of Current Clients
89

Towns Served

STATEWIDE (ALL TOWNS)

Record last updated on 03/04/2024

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