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The United Arc

General Info

Program Name
Individual Home Support Services
Agency Office
111 Summer Street
Greenfield, MA 01301
Phone
413-774-5558
Program Type
Residentialprogram types definition
Business Filing Type
Corporation
Organizational Type
Non-Profit
Transportation options
Franklin Regional Transit Authority (FRTA) provides bus service throughout our service area. Taxi service and staff transport are also used for CSP clients.
Hours of Operation
Open 24 hours a day, seven days a week, and 365 days a year
Accessibility Features
Wheelchair Ramps, Accessible Parking, Accessible Restrooms, Near Public Transportation, Medical Needs
Contact
Joel Torres
Services
Case Management, Cooperative Apartments, Group Homes, Skills Training
Populations Served
Autism Spectrum, Behavior Disorder, Blind, Cerebral Palsy, Deaf, Developmental Disability, Diabetes, Dual Diagnosis – ID/MI, Elderly Person with disabilities, Epilepsy/seizure Disorder, Hard of Hearing, Intellectual Disabilities, Language Impairment, Physical Disabilities, Speech Impairment
Eligibility Requirements
DDS Clients

Narrative

Individual Home Support Services focus on assisting individuals to participate in their community while leading lives with choice and opportunity. Individuals reside in their own independent settings.

Person centered goals and priorities are the cornerstone of the program. Developing relationships, increased control over life choices, and development of skills needed to achieve goals are explored and focused on daily.

While determining individual’s needs, a variety of skills assessments are conducted. Services are then developed through a person-centered planning process, the Individual Support Plan (ISP) in partnership with the Department of Developmental Services.

Licensure

Client Information

Staff to Client Ratios
5 clients to every 1 staff person
Age Range of Clients
20 years to 0 years
Number of Current Clients
43

Towns Served

AMHERST, ASHFIELD, ATHOL, BERNARDSTON, BUCKLAND, CHARLEMONT, COLRAIN, CONWAY, DEERFIELD, ERVING, GILL, GREENFIELD, HATFIELD, HAWLEY, HEATH, LEVERETT, LEYDEN, MONTAGUE, NEW SALEM, NORTHAMPTON, NORTHFIELD, ORANGE, PETERSHAM, PHILLIPSTON, ROWE, ROYALSTON, SHELBURNE, SOUTH DEERFIELD, SUNDERLAND, TURNERS FALLS, WARWICK

Record last updated on 30/06/2023

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