Viability
General Info
Program Name 
 Community Based Day Supports – Holyoke
Agency Office 
 287 High Street 
 Holyoke, MA 01040
Phone 
 413-536-4200
Business Filing Type 
 Corporation
Organizational Type 
 Non-Profit
Transportation options 
 Pioneer Valley Transit Authority (PVTA)buses.  
Hours of Operation 
 Monday through Friday 	9:00 am – 5:00pm
Accessibility Features 
 Wheelchair Ramps, Elevators, Accessible Restrooms, Near Public Transportation, Able to serve clients in their wheelchair , Accessible Public Transportation, Services at Work, Sign Language
Contact 
 Kristin Rotas
Email 
Website 
Services 
  Day Activity,  Relationship/Friendship Support,  Skills Training,  Socialization Activities
Populations Served 
  Developmental Disability,  Intellectual Disabilities
Eligibility Requirements 
 Referral through state agencies and schools, some private pay available.
Narrative
COMMUNITY BASED DAY SERVICES
Viability’s community based day services provide people with support. They have opportunities to be involved in a range of community activities ranging from:
- volunteering
 - recreational activities
 - wellness activities
 - community trips
 
Program members develop peer friendships. They are building employment skills, self-sufficiency, and social skills. The primary goal of these services is to provide a clearly defined path to employment. They have a variety of work-related activities and experiences.
Notes
 Information:
Staff to client ratio: Varies program to program
Staff to client ratio: Varies program to program
Licensure
Accreditation
Awarding Authority  
Type  
Title  
Date Issued  
Expiration  
Status
CARF  
Certification  
DDS  
Active Treatment  
DDS  
Individual Supports  
DDS  
Group Basic & Enhanced  
MRC  
Adult Supported Living  
MRC  
Turning 22  
MassHealth  
AFC  
Audits, Reports and Investigations
Resource Type  
Performed By  
Realease Date  
Document Title
Audit  
Whittlesey and Hadley, P.C.  
2015-11-08  
Financial Statement and Supplemental Information
Client Information
Staff to Client Ratios 
 5 clients to every 1 staff person
Age Range of Clients 
 16 years to 70 years
Towns Served
 BOSTON, GLOUCESTER, GREENFIELD, HOLYOKE, NORTHAMPTON, PITTSFIELD, PLYMOUTH, SALEM, SPRINGFIELD, WAKEFIELD, WORCESTER
Record last updated on 10/03/2025


